Refund policy
CANCELLATION & RETURN POLICY
Orders can be canceled any time before shipping.
It is KRONOKARE COSMETICS's intention to satisfy our customers. For this reason, we will gladly issue a full refund to the original credit card for any unopened merchandise that is returned within 10 days of the date of purchase. All items must be accompanied by a copy of the original receipt and in an unopened seal and a saleable condition.
Please note that we cannot offer exchanges or refunds on any opened or used products and Postage & Packing will not be refunded. This does not affect your statutory rights.
Please return products to below-mentioned address:
Kronokare Cosmetics Pvt. Ltd.
E-1/11, 2nd Floor, Main Market Malviya Nagar
New-Delhi 110017
Please allow up to two weeks from the day you return your package for your request to be processed.
Refund will be processed through the same mode within 10 working days.