Should you ever buy anything from www.kronokare.com that is not pleasing to you, you may return any of our products within 10 days, for an exchange or a credit. With the exception of non-compliant Products, the cost of returning Product(s) shall be paid by the Purchaser.
**Purchase from the website:**
Customers who purchase product(s) from Kronokare website must email retail@kronokare.com to give notice of their wish to return the products before the expiry of 10 days following the day of receipt of the products.
These Customers may return the product(s) by mail addressed to the below address:
KRONOKARE COSMETICS PVT LTD
E 1/11 Malviya Nagar Main Market
New-Delhi, 110 074
Landline: 011 4019 7191
Mobile : +91 77018 84364
Contact Email: retail@kronokare.com
For our bookkeeping purposes, we respectfully request that you include the sales receipt and/or invoice with any return. If you buy Kronokare products from unauthorized retailers or other unauthorized sources, we regret that we cannot offer a refund or otherwise assist you with any problems that you may encounter.
All items must be returned unopened and in their original saleable condition to be eligible for exchange/refund.
Please refer to our Returns policy for further information regarding returns and exchanges.
Products bought on sales or during stock clearance cannot be refunded or returned.
**Purchase from Counter and Authorised Dealers:**
Items purchased in a Kronokare’s free-standing store may be returned to the same Kronokare’s free-standing stores.
**Purchase from other locations:**
For Kronokare’s products purchased in all other locations, the relevant store policy will apply and customers should ask the original point of sale for details.
If you should need further information regarding the return of any Kronokare products, please do not hesitate to email us at retail@kronokare.com and it would be our pleasure to assist you however we could.
